Onyx Finance Ltd - Registered Financial Service Provider
Address: PO Box 1714, Palmerston North 4440
Telephone number: 06 3542129
Email address: onyx.finance@xtra.co.nz
Financial Service Provider Number: FSP 158745
This disclosure statement was prepared on: 18 April 2016
It is important that you read this document.
This information will help you to deal with Onyx Finance Ltd and its staff and in deciding which financial adviser best suits your needs. It provides information about Onyx Finance that you may find useful.
What sort of adviser is Onyx Finance?
Onyx is a Registered Financial Service Provider and a Creditor (within the meaning of the Credit Contracts and Consumer Finance Act 2003). Onyx provides Loans, Loan Protection and GAP Insurance. Insurance products are underwritten by Protecta Insurance.
What should you do if something goes wrong?
If you have a problem, concern, or complaint about Onyx Finance’s services, please tell either the Onyx Finance staff member you are dealing with or the Managing Director of Onyx Finance so that Onyx can try to fix the problem.
You may initiate Onyx Finance’s internal complaints procedure by writing to The Managing Director, Onyx Finance Ltd, PO Box 1714, Palmerston North 4440.
If we cannot agree on how to fix the issue, or if you decide not to use our internal complaints procedure, you can contact Financial Services Complaints Ltd (FSCL). This service will cost you nothing and will help us resolve any disagreements.
You can contact the FSCL at: PO Box 5697, Wellington 6140 or by calling 0800 347 257
How is Onyx Finance regulated by the Government?
You can check that Onyx is a registered as a Financial Service Provider at www.business.govt.nz/fsp and searching 158745. The Financial Markets Authority (FMA) regulates financial service providers. You can also contact the FMA for more information, including financial tips and warnings at www.fma.govt.nz.
You can report information or complain about the conduct of Onyx Finance Ltd to the FMA, but in the event of a disagreement, you may choose to first use the dispute resolution procedures described above under What should you do if something goes wrong?.
The information contained in this disclosure statement is true and complete as at the date above and complies with the disclosure requirements in the Financial Advisers Act 2008 and the Financial Advisers (Disclosure) Regulations 2010.
Onyx Finance Ltd